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  • Welcome to Shenzhen Xinhuo Future Technology Co., Ltd!
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    Customer Service

    1. Are the inventory and prices seen on the platform accurate?

    A: All online products ofShenzhen Xin Huo Wei Lai Technology Co., Ltd.can be placed online. However, considering the large liquidity of spot inventory, it is still unable to achieve 100% accuracy. In case of any abnormality, the customer service of the mall will contact you and provide corresponding solutions.


    2. Are the products ofShenzhen Xin Huo Wei Lai Technology Co., Ltd.genuine?

    Answer: All our self operated commodities are sourced from the original manufacturers or authorized agents at home and abroad. The source can be traced to ensure that the original products are authentic.


    3. Can you provide the qualification certificate of the original manufacturer or agent?

    A: At present, our self operated agency brands include ST/Italy France, ON/Ansenmey, ADI/Adeno, TI/Texas Instruments, MICROCHIP/Microchip and other first-line brands. Other channels are original manufacturers and agency channels. If necessary, we can communicate and confirm specific brands and models.


    4. Can I inquire through the BOM?

    A:Shenzhen Xin Huo Wei Lai Technology Co., Ltd.provides customers with a one-stop supply chain solution of electronic components BOM with industry characteristics. Just contact the mall customer service to submit a bill of materials, and you can get a quotation.


    5. When can the goods be delivered after the order is placed? How long will it take to get there?

    A: The delivery date is marked in most commodity information. You can estimate the delivery time of the commodity according to the delivery date. The specific arrival time depends on the warehouse where the commodity is located and the logistics method you choose.


    6. CanShenzhen Xin Huo Wei Lai Technology Co., Ltd.issue invoices?

    A:Shenzhen Xin Huo Wei Lai Technology Co., Ltd.can issue ordinary invoices for individual users or special VAT invoices for enterprise users.


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